Privacy policy

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why and such information may change from time to time without any further notice to you. It is your responsibility to review the Site for any updated version of this Privacy Policy as you agree that this Privacy Policy may be amended at any time without any advance notice to you.

A. Device information

• Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site. These examples are not exhaustive and we may use features or technology including but not limited to artificial intelligence as permitted under the law and/or as disclosed or permitted under this Privacy Policy.
• Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
• Source of collection: we will collect Personal Information automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
• Disclosure for a business purpose: shared with our processor or other vendors or contractors including but not limited to Shopify (collectively as “Others”). You understand that we do not control nor will we have any responsibility for Personal Information when it is delivered to Others.

 B. Order information

• Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
• Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
• Source of collection: collected from you.
• Disclosure for a business purpose: shared with our processor Shopify and our shipping/fulfillment center.

 C. Customer support information

• Examples of Personal Information collected: name, email address, and phone number.
• Purpose of collection: to provide customer support.
• Source of collection: collected from you.
• Disclosure for a business purpose: shared with our customer support team.

2. SHARING PERSONAL INFORMATION

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We are not responsible for any actions of Shopify, which is an independent and separate business than Scentille.
• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

• We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
• We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners or with Others. We collect and share some of this information directly with our advertising partners or Others, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

• FACEBOOK - https://www.facebook.com/settings/?tab=ads
• GOOGLE - https://www.google.com/settings/ads/anonymous
• PINTEREST- https://www.pinterest.com/ and https://optout.aboutads.info/?c=2&lang=EN
• TIKTOK- https://support.tiktok.com/en/account-and-privacy/personalized-ads-and-data/how-your-ads-are-personalized

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

The links of third parties as provided in this Privacy Policy may change from time to time over which Scentille has no control. You should go to the third-party websites to confirm the correct links. These links are provided as a courtesy and Scentille does not control nor it is responsible for the links of the third-party websites.

 4. USING PERSONAL INFORMATION

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

 5. COOKIES

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use some of the below identified cookies to optimize your experience on our Site and to provide our services and we may use others from time to time as we deem necessary for our operations or business use.

 6. COOKIES NECCESSARY FOR THE FUNCTIONING OF THE SITE

7. REPORTING AND ANALYTICS

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.

 8. REVISIONS TO PRIVACY POLICY

 We reserve the right to revise, change, amend, alter or modify (hereinafter, "Update") this Privacy Policy and its other policies and agreements at any time and in any manner. You are responsible for periodically checking for any Updates of this Privacy Policy by re-visiting the Site and using the "refresh" button on your  browser. Any Updates supersede any prior versions immediately upon posting on the Site. Using the Site after any such Update or changes to the Privacy Policy shall constitute consent to changed terms or practices.

9. PROTECTION OF CHILDREN

 This Site is intended for an adult audience only, and children under the age of eighteen (18) are not eligible to use this Site.  Entry into this Site requires age verification.  We require all users to be at least eighteen (18) years old to use any area of the Site. You represent that you are at least eighteen (18) years old. We ask that minors under the age of eighteen (18) do no submit any personal information to us. 

 10. SECURITY PROECDURES

 We undertake reasonable efforts to operate secure data networks which are protected by industry standard firewall and password protection systems. Scentille undertakes reasonable efforts to review its security and privacy policies on a periodic basis and it may adjust and change the systems as necessary. Notwithstanding the above, and although Scentille is ever diligent in its security pursuits, it cannot guarantee the success of its efforts.

 11. ATTORNEY'S FEES

You promise to indemnify us for any attorneys' fees and costs incurred by us to enforce this Privacy Policy, including costs associated with any collection efforts such as attorneys’ fees incurred to collect attorneys’ fees and costs that we are entitled to recover as a prevailing party in any action. If we obtain a judgment against you pursuant to this Privacy Policy, prejudgment and post-judgment interest shall accrue thereon at the maximum amount allowed by applicable law. 


 12. GOVERNING LAW; VENUE; DISPUTE RESOLUTION

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the state of New York without regard to the conflict of law rules of the state of New York, United States of America. You agree and acknowledge that any claim or dispute arising from or related to this Privacy Policy or the relationship of the parties in any respect thereto shall first be submitted to mediation, and that engaging in such mediation is a condition precedent to bringing any claim against Scentille arising from or related to this Privacy Policy. Such mediation may be initiated by either party by providing a written demand for mediation to the other party and shall be conducted in New York County, New York, United States of America in accordance with the then current Commercial Mediation Procedures of the American Arbitration Association ("AAA"). If settlement is not reached within sixty (60) calendar days after delivery of a written demand for mediation, such claim or dispute shall be submitted to and be settled by final and binding arbitration in New York County, New York, United States of America in accordance with the then current Commercial Arbitration Rules of the American Arbitration Association. If arbitration is not available, or in the event of litigation to enforce arbitration or settlement between the parties to this agreement, you agree that sole jurisdiction and venue shall be in the state and federal courts located in New York County, New York, United States of America and you waive any defense of jurisdiction and/or venue that may now or hereafter exist. You further agree that any mediation or arbitration may be conducted through audio and video conferences with any software or electronic platform offered or permitted by AAA.


 13. ENTIRE AGREEMENT; SEVERABILITY

You understand that this is the entire contract between you and Scentille, and that it cannot be modified or changed in any way by the representations or statements of Scentille or its employees or agents or by me. This Privacy Policy supersedes any and all previous oral or written promises or agreements. You understand and agree that this Privacy Policy is intended to be as broad and inclusive as permitted by the laws of the state of New York, United States of America and that if any portion thereof is held invalid, it is agreed that the remainder of the Privacy Policy will remain in effect and will continue in full legal force and effect.

 14. EFFECT OF AGREEMENT

You have read the above and fully understand the provisions of this Privacy Policy and you have either consulted an attorney regarding the Privacy Policy or have elected not to do so. You agree that you are giving up your important legal rights voluntarily, freely, under no threat of duress, without inducement, promise or guarantee being communicated to you. You have had reasonable and sufficient opportunity to read and understand this entire Privacy Policy or you will remain responsible to check and understand any amended provisions for which you will not receive any advance notice. You unconditionally agree to the full terms, statements, warranties, notices, representations, waivers and releases contained in this Privacy Policy on behalf of yourself or anyone else in your representative capacity, as applicable. All references to Privacy Policy herein shall mean the most recent and amended version of the Privacy Policy.

 15. DO NOT TRACK

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

 16. CHANGES

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

 17. CONTACT

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at hello@scentille.com.